Conversations

Linkedin Messages

LinkedIn Messages show LinkedIn activity inside your conversations.

Use LinkedIn Messages to review connection requests, outgoing LinkedIn messages, incoming replies, message history, campaign context, and follow-up activity from LinkedIn-based campaigns.

LinkedIn conversations help your team understand who received a connection request, who accepted, who replied, and which target contacts need follow-up.

What LinkedIn Messages are for

LinkedIn Messages help your team answer:

What happened on LinkedIn with this target contact
What happened on LinkedIn with this target contact
What happened on LinkedIn with this target contact

Use LinkedIn Messages to:

  1. Review LinkedIn connection requests

  2. Review outgoing LinkedIn messages

  3. Review incoming LinkedIn replies

  4. Track accepted connection requests when available

  5. Understand which campaign generated the LinkedIn activity

  6. Review conversation intent

  7. Follow up on interested contacts

  8. Investigate failed or not delivered LinkedIn steps

  9. Understand the full LinkedIn thread in context

  10. View the same activity inside the connected LinkedIn account when needed

Where LinkedIn Messages appear

LinkedIn messages appear inside Conversations.

You can review them from:

  1. Conversations → Overview

  2. Conversations → LinkedIn Messages

  3. Conversations → Conversation Intent

  4. A specific conversation detail view

Use LinkedIn Messages when you want to focus only on LinkedIn activity.

Use Overview when you want to review all channels together.

LinkedIn activity in the connected LinkedIn account

LinkedIn connection requests and messages can also be viewed inside the connected LinkedIn account.

For example:

  1. Sent connection requests may appear inside the connected LinkedIn account.

  2. Sent LinkedIn messages may appear in the connected LinkedIn account’s messaging area.

  3. Incoming LinkedIn replies may appear in the connected LinkedIn account’s inbox or message thread.

  4. Accepted connection requests may appear in LinkedIn activity when available.

1eyeᴬᴵ and the connected LinkedIn account stay in sync.

This means 1eyeᴬᴵ gives your team campaign context, intent, signals, workflow visibility, and conversation history, while LinkedIn remains the underlying channel where the message activity also exists.

Use LinkedIn when you want to:

  1. Confirm the message exists in the native LinkedIn account

  2. Review the native LinkedIn thread

  3. Check the contact’s LinkedIn profile

  4. Continue a conversation directly on LinkedIn if your team prefers

  5. Review LinkedIn-specific account behavior

Use 1eyeᴬᴵ when you want to see the LinkedIn activity in GTM context, including campaign, company, persona, ICP, intent, signals, and workflow history.

What a LinkedIn conversation includes

A LinkedIn conversation may include:

  1. Target contact

  2. Contact LinkedIn profile

  3. Sender name

  4. Connected LinkedIn account

  5. Company context

  6. Connection request activity

  7. LinkedIn message body

  8. Incoming or outgoing direction

  9. Campaign name

  10. ICP match

  11. Persona match

  12. Intent status

  13. Intent score

  14. Intent reason

  15. Message timestamp

This gives your team enough context to review and follow up without jumping between tools.

Incoming and outgoing LinkedIn activity

LinkedIn messages can be incoming or outgoing.

Direction

What it means

Outgoing

Your team or campaign sent the LinkedIn connection request or message.

Incoming

The target contact replied on LinkedIn.

Outgoing activity helps you understand what was sent.

Incoming activity helps you understand what the contact said and whether follow-up is needed.

LinkedIn connection requests

LinkedIn connection requests are used when your team wants to connect with a target contact before sending a LinkedIn message.

Connection request activity may include:

  1. Sender

  2. Target contact

  3. Contact LinkedIn profile

  4. Request message when included

  5. Sent timestamp

  6. Accepted status when available

  7. Campaign context

  8. Workflow node

A connection request may be followed by a signal check, such as:

If LinkedIn accepted
If LinkedIn accepted
If LinkedIn accepted

If the request is accepted, the workflow can continue down the Yes branch.

If it is not accepted, the workflow can continue down the No branch or move to another channel.

LinkedIn messages

LinkedIn messages are sent from a connected LinkedIn account.

LinkedIn messages may include:

  1. Sender

  2. Target contact

  3. Message body

  4. Sent timestamp

  5. Incoming reply when available

  6. Campaign context

  7. Conversation intent when available

Use LinkedIn messages to review what was sent and how the contact responded.

Connection accepted

Connection accepted means the target contact accepted the LinkedIn connection request when that activity is available.

This can be an important signal because it may allow the workflow to send a follow-up LinkedIn message.

Example workflow:

LinkedIn: Connection Request
↓
Wait 1 Day
↓
Signal: If LinkedIn accepted
   Yes → LinkedIn: Send Message
   No → Email: Final Email
LinkedIn: Connection Request
↓
Wait 1 Day
↓
Signal: If LinkedIn accepted
   Yes → LinkedIn: Send Message
   No → Email: Final Email
LinkedIn: Connection Request
↓
Wait 1 Day
↓
Signal: If LinkedIn accepted
   Yes → LinkedIn: Send Message
   No → Email: Final Email

Accepted connections are useful, but a reply is still a stronger signal.

LinkedIn message body

The LinkedIn message body shows what was sent or received.

Use the message body to review:

  1. What your team sent

  2. What the contact replied

  3. Whether the message was personalized

  4. Whether the reply needs action

  5. Whether the contact asked for something specific

  6. Whether the contact should be excluded or followed up with

Always read the message body before taking important action.

LinkedIn and Conversation Intent

LinkedIn replies can create Conversation Intent.

When a target contact replies on LinkedIn, 1eyeᴬᴵ may classify the conversation by:

  1. Intent status

  2. Intent reason

  3. Intent score

Example:

Intent Status: Positive
Reason: Meeting
Intent Score: High
Intent Status: Positive
Reason: Meeting
Intent Score: High
Intent Status: Positive
Reason: Meeting
Intent Score: High

This helps your team decide what to do next.

Positive LinkedIn replies

Positive LinkedIn replies show interest or willingness to continue.

Examples:

Happy to chat next week
Happy to chat next week
Happy to chat next week
Can you send more details
Can you send more details
Can you send more details
This is interesting. Who on my team should join
This is interesting. Who on my team should join
This is interesting. Who on my team should join

Recommended action:

  1. Reply quickly

  2. Answer the request directly

  3. Move the conversation forward

  4. Update contact status if needed

  5. Stop unnecessary automated follow-ups

Neutral LinkedIn replies

Neutral LinkedIn replies are unclear or weak.

Examples:

Thanks
Thanks
Thanks
Will take a look
Will take a look
Will take a look
Got it
Got it
Got it

Recommended action:

  1. Read the full thread

  2. Review contact and company context

  3. Decide whether follow-up is useful

  4. Ask a simple clarifying question if appropriate

Negative LinkedIn replies

Negative LinkedIn replies show disinterest, disqualification, or a request to stop outreach.

Examples:

Not interested
Not interested
Not interested
We already have a vendor
We already have a vendor
We already have a vendor
Please do not message me again
Please do not message me again
Please do not message me again

Recommended action:

  1. Stop outreach where needed

  2. Mark the contact as Excluded if appropriate

  3. Respect opt-out requests

  4. Use the feedback to improve targeting

LinkedIn and campaigns

LinkedIn messages often come from campaign workflows.

A campaign may send:

  1. LinkedIn connection request

  2. LinkedIn follow-up message

  3. LinkedIn message after accepted connection

  4. Persona-specific LinkedIn message

  5. ICP-specific LinkedIn message

When reviewing a LinkedIn conversation, check the campaign context so you understand why the message was sent.

LinkedIn and workflows

LinkedIn activity is often tied to workflow nodes.

Common LinkedIn workflow nodes include:

  1. Connection Request

  2. LinkedIn Message

LinkedIn can also be paired with signal nodes such as:

If LinkedIn accepted
If LinkedIn accepted
If LinkedIn accepted

This lets 1eyeᴬᴵ adapt the workflow based on whether the target contact accepted the connection request.

LinkedIn and target contacts

LinkedIn messages are tied to target contacts when available.

Review the contact context before replying:

  1. Contact name

  2. Title

  3. Persona

  4. LinkedIn profile

  5. Company

  6. Contact status

  7. Conversation history

This helps make the reply more relevant.

LinkedIn and target companies

LinkedIn conversations also include company context when available.

Review the company before replying:

  1. Company name

  2. Website

  3. ICP match

  4. Industry

  5. Company status

  6. Campaign

  7. Other contacts at the company

In B2B, the company context matters as much as the person.

LinkedIn and ICP match

If the company matches an ICP, the reply may be more important.

For example:

Positive LinkedIn reply + ICP match = high-priority follow-up
Positive LinkedIn reply + ICP match = high-priority follow-up
Positive LinkedIn reply + ICP match = high-priority follow-up

Use ICP context to decide how quickly to respond and how much effort to invest.

LinkedIn and persona match

If the contact matches a persona, the reply may be more important.

For example:

Positive LinkedIn reply + Persona match = high-priority follow-up
Positive LinkedIn reply + Persona match = high-priority follow-up
Positive LinkedIn reply + Persona match = high-priority follow-up

Use persona context to tailor the response.

A founder, RevOps leader, IT leader, and finance leader may need different follow-up.

LinkedIn limits

LinkedIn activity is subject to LinkedIn account limits and 1eyeᴬᴵ workflow limits.

Limits may include:

  1. Daily connection requests

  2. Weekly connection requests

  3. Monthly connection requests

  4. Daily LinkedIn messages

  5. Weekly LinkedIn messages

  6. Monthly LinkedIn messages

  7. User schedule

  8. Campaign workflow timing

If LinkedIn messages are not sending, check account limits and campaign execution in Console.

LinkedIn Premium

LinkedIn Premium is highly recommended for users who rely on LinkedIn in GTM workflows.

Premium may give the account better capacity, credibility, and professional engagement room compared with a limited or low-activity account.

If a connected account has LinkedIn Premium, 1eyeᴬᴵ may show a LinkedIn Premium indicator or icon when available.

Premium does not mean you should over-send. Keep outreach relevant and within safe limits.

Search LinkedIn Messages

Use search to find specific LinkedIn messages or conversations.

You can search for:

  1. Contact name

  2. Company name

  3. Campaign name

  4. Keyword from a message

  5. Intent reason

  6. LinkedIn activity type

Examples:

Matt
pricing
meeting
connection request
referral
Matt
pricing
meeting
connection request
referral
Matt
pricing
meeting
connection request
referral

Search is useful when you know which message or contact you want to review.

Filter LinkedIn Messages

LinkedIn Messages can be filtered.

Common filters may include:

  1. Channel

  2. Direction

  3. Intent Status

  4. Intent Reason

  5. Intent Score

  6. Status

  7. Record Status

  8. Campaign

  9. Company

  10. Updated Date

Use filters to narrow the message list.

Filter by channel

Use channel filters when reviewing LinkedIn inside broader Conversations.

Select:

LinkedIn
LinkedIn
LinkedIn

This shows LinkedIn activity and hides Email or iMessage activity.

Filter by direction

Use direction to focus on incoming or outgoing LinkedIn activity.

Direction

Use it for

Incoming

Reviewing LinkedIn replies from contacts.

Outgoing

Reviewing sent connection requests and LinkedIn messages.

Incoming is usually where follow-up work starts.

Filter by intent status

Use intent status to review LinkedIn replies by outcome.

Common values:

  1. Positive

  2. Neutral

  3. Negative

Start with Positive when following up.

Review Negative for opt-outs, wrong-person replies, and disqualifications.

Filter by intent reason

Use intent reason to group replies by follow-up type.

Examples:

  1. Meeting

  2. Pricing

  3. Info

  4. Later

  5. Referral

  6. Competitor

  7. Budget

  8. No Need

  9. Wrong Persona

  10. Requested Remove

This helps your team handle similar conversations together.

Filter by status

Use status to review LinkedIn delivery or message state.

Examples may include:

  1. Sent

  2. Replied

  3. Draft

  4. Discarded

  5. Not Delivered

  6. Connection Request

  7. Accepted

This is useful for both follow-up and troubleshooting.

Filter by campaign

Use campaign filters to review LinkedIn activity from a specific campaign.

This helps answer:

  1. Which LinkedIn replies came from this campaign?

  2. Which connection requests were sent?

  3. Which contacts accepted?

  4. Which contacts need follow-up?

  5. Which campaign generated positive LinkedIn replies?

Filter by company

Use company filters to review LinkedIn activity for one target company.

This is useful when several contacts from the same company are in campaigns.

Filter by updated date

Use updated date to find recent LinkedIn conversations.

This helps you review:

  1. New replies today

  2. Recently accepted connections

  3. Recently updated LinkedIn threads

  4. Activity from a campaign launch window

Recommended workflow: review LinkedIn replies

Use this workflow daily.

  1. Open Conversations

  2. Go to LinkedIn Messages

  3. Filter by Incoming if needed

  4. Start with Positive intent

  5. Review Meeting and Info replies first

  6. Open each conversation

  7. Read the full thread

  8. Review company and persona context

  9. Reply or route the conversation

  10. Stop automated follow-ups where needed

Recommended workflow: review connection requests

Use this workflow when reviewing connection request activity.

  1. Open Conversations

  2. Go to LinkedIn Messages

  3. Filter for LinkedIn activity

  4. Review outgoing connection requests

  5. Check accepted connections when available

  6. Open the campaign workflow if needed

  7. Confirm whether the next LinkedIn message is scheduled

  8. Use Console to inspect pending or failed LinkedIn nodes

Recommended workflow: reply on LinkedIn

Use this workflow when responding to a target contact.

  1. Open the LinkedIn conversation

  2. Read the latest reply

  3. Review intent status, reason, and score

  4. Review the target contact

  5. Review the company and ICP

  6. Review the campaign context

  7. Decide whether to reply inside 1eyeᴬᴵ or directly in LinkedIn

  8. Keep the message concise

  9. Answer the contact directly

  10. Move the conversation to the next step

Recommended workflow: view the message in LinkedIn

Use this workflow when you want to verify the thread in the native LinkedIn account.

  1. Identify the connected LinkedIn account

  2. Open LinkedIn for that account

  3. Search for the target contact

  4. Open the LinkedIn message thread

  5. Review connection request or message history

  6. Confirm replies or accepted connection activity

  7. Return to 1eyeᴬᴵ to review campaign context, intent, ICP, persona, and signals

Use LinkedIn for native account-level verification.

Use 1eyeᴬᴵ for GTM context and campaign follow-up.

Recommended workflow: review not delivered LinkedIn messages

Use this workflow when LinkedIn messages are not delivered or workflow steps fail.

  1. Open Conversations

  2. Select Not Delivered if applicable

  3. Filter by LinkedIn if needed

  4. Open the message or contact

  5. Review the contact LinkedIn profile

  6. Check sender LinkedIn connection status

  7. Check campaign context

  8. Check LinkedIn limits

  9. Open Console for execution details

  10. Fix the issue before continuing

Recommended workflow: handle opt-outs

Use this workflow when someone asks not to be contacted.

  1. Open the conversation

  2. Confirm the request

  3. Do not continue LinkedIn outreach

  4. Mark the contact as Excluded

  5. Stop campaign outreach to that contact

  6. Review whether the company should also be excluded

  7. Keep the record clean for future campaigns

Best practices

  1. Start with incoming replies
    Replies are more important than sent messages.

  2. Prioritize positive intent
    Meeting, info, referral, and pricing replies should be handled quickly.

  3. Review accepted connections
    Accepted connections are useful signals, especially when followed by replies.

  4. Check the sender account
    Make sure the right connected LinkedIn account is being used.

  5. Read the full thread
    Do not reply based only on a preview.

  6. Use company and persona context
    A better reply reflects who the contact is and why they were targeted.

  7. Keep LinkedIn messages short
    LinkedIn is conversational. Avoid long, heavy messages.

  8. Use LinkedIn Premium when possible
    Premium is highly recommended for users relying on LinkedIn outreach.

  9. Respect account limits
    Do not max out connection or message limits just because they are available.

  10. Respect opt-outs immediately
    Requested remove should stop outreach.

  11. Review not delivered messages regularly
    Delivery issues usually point to account, profile, channel, or workflow issues.

  12. Use LinkedIn when you need native thread confirmation
    Connection requests and messages can also be reviewed in the connected LinkedIn account.

  13. Use 1eyeᴬᴵ when you need GTM context
    1eyeᴬᴵ connects the LinkedIn thread to campaign, company, ICP, persona, signals, and intent.

  14. Use LinkedIn replies to improve campaigns
    Replies tell you which ICPs, personas, messages, and workflows are working.

Troubleshooting

I do not see a LinkedIn message I expected

Check:

  1. Filters are not hiding it

  2. You are in the correct workspace

  3. You are viewing LinkedIn Messages or All Conversations

  4. The message had time to process

  5. The campaign is selected correctly

  6. The contact LinkedIn profile is correct

  7. The activity appears in the connected LinkedIn account

A LinkedIn reply is not showing

Check:

  1. The LinkedIn account is connected

  2. The reply went to the connected LinkedIn account

  3. The message had time to sync

  4. Filters are not hiding incoming messages

  5. The conversation is tied to the correct contact or campaign

  6. The reply appears in the connected LinkedIn account

I see the message in LinkedIn but not in 1eyeᴬᴵ

Check:

  1. The LinkedIn account is still connected

  2. The message had time to sync

  3. The message belongs to a connected campaign or contact

  4. Filters are not hiding the message

  5. The LinkedIn profile matches the target contact record

  6. The conversation is not under a different category or status

I see the message in 1eyeᴬᴵ but not in LinkedIn

Check:

  1. You are logged in to the correct LinkedIn account

  2. You are checking the connected sender account

  3. You searched the correct target contact

  4. The message is not in a different LinkedIn thread

  5. LinkedIn has refreshed or synced the thread

Connection request was not sent

Check:

  1. LinkedIn channel is enabled

  2. Sender LinkedIn account is connected

  3. Contact has a LinkedIn profile

  4. Contact is in Target status

  5. LinkedIn account has remaining connection limit

  6. User schedule allows sending

  7. Console does not show a failed node

LinkedIn message was not sent

Check:

  1. LinkedIn channel is enabled

  2. Sender LinkedIn account is connected

  3. Contact has a LinkedIn profile

  4. Contact is in Target status

  5. LinkedIn account has remaining message limit

  6. Workflow conditions allow the message to send

  7. Console does not show a failed node

LinkedIn accepted signal is not triggering

Check:

  1. A connection request was sent first

  2. The contact accepted the connection request

  3. LinkedIn activity had time to sync

  4. The workflow waits long enough before checking

  5. The Signal node is configured as If LinkedIn accepted

  6. Console shows the signal node execution

LinkedIn intent looks wrong

Read the full thread.

Intent can be harder to classify when replies are vague, sarcastic, incomplete, or missing context.

A contact replied “remove me”

Stop outreach and mark the contact as Excluded.

Do not continue campaign messages to that contact.

LinkedIn account disconnected

Reconnect the account from the user’s LinkedIn settings.

A LinkedIn account may disconnect because of:

  1. Password change

  2. Security check

  3. Expired session

  4. Two-factor verification

  5. Account access change

  6. User disconnect action

FAQ

What are LinkedIn Messages?

LinkedIn Messages are LinkedIn-specific conversations and message activity from connected LinkedIn accounts.

What LinkedIn activity is included?

LinkedIn Messages may include connection requests, accepted connections, outgoing messages, incoming replies, and campaign-related LinkedIn activity.

Can I view the same LinkedIn messages in LinkedIn?

Yes. LinkedIn connection requests and messages can also be viewed inside the connected LinkedIn account.

Are LinkedIn and 1eyeᴬᴵ always in sync?

Yes. LinkedIn activity from connected accounts stays in sync with 1eyeᴬᴵ when available.

Why use 1eyeᴬᴵ instead of just LinkedIn?

1eyeᴬᴵ adds GTM context, including campaign, target contact, company, ICP, persona, signals, workflow, and conversation intent.

Why use LinkedIn directly at all?

Use LinkedIn when you want native account visibility, profile context, or the native LinkedIn message thread.

Can I send LinkedIn connection requests from 1eyeᴬᴵ?

Yes, when LinkedIn is enabled, the account is connected, and the campaign workflow includes a LinkedIn connection request node.

Can I send LinkedIn messages from 1eyeᴬᴵ?

Yes, when LinkedIn is enabled, the account is connected, the target contact has a LinkedIn profile, and the workflow includes a LinkedIn message node.

Can LinkedIn replies create Conversation Intent?

Yes. LinkedIn replies can be classified by intent status, reason, and score when available.

What should I do with positive LinkedIn replies?

Review quickly, reply with context, and move the conversation forward.

What should I do with negative LinkedIn replies?

Respect the response, stop outreach where needed, and exclude the contact when appropriate.

What should I do with not delivered LinkedIn messages?

Review contact profile data, sender connection, campaign setup, and Console execution details.

Can one LinkedIn conversation have multiple messages?

Yes. A conversation can include connection requests, outgoing messages, and incoming replies.

Can one conversation include other channels?

In the broader Conversations view, one conversation can include activity across email, LinkedIn, iMessage, and SMS fallback when available.

Does LinkedIn Premium help?

LinkedIn Premium is highly recommended for users who rely on LinkedIn in campaign workflows.

Do LinkedIn limits apply?

Yes. LinkedIn connection requests and messages are subject to account, plan, schedule, and workflow limits.

Next step

Next, go to iMessages to review iMessage and SMS conversations, replies, delivery activity, and message history.

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