Terms of Service

These Terms of Service (“Terms”) govern access to and use of 1eyeᴬᴵ, including our website, platform, software, APIs, SDKs, tracking technologies, documentation, integrations, data products, AI features, workflows, campaigns, channels, and related services.

1eyeᴬᴵ is operated by 1eye Inc. (“1eye,” “we,” “us,” or “our”).

By accessing our website, creating an account, using 1eye, installing the 1eye Vision SDK or any related tracking technology, connecting an integration, launching a workflow, using any channel, or otherwise using any part of 1eye, you agree to these Terms.

If you are using 1eye on behalf of a company, organization, or other legal entity, you represent that you have authority to bind that entity to these Terms. In that case, “Customer,” “you,” and “your” refer to that entity.

If you do not agree to these Terms, do not use 1eye. If you have questions, contact us at hi@1eye.ai.

1. Overview of 1eye

1eye is an AI-native go-to-market platform that helps businesses capture signals, identify target companies and contacts, enrich business data, build target lists, launch contextual workflows, and manage conversations across channels.

Depending on your plan, configuration, and connected integrations, 1eye may help you:

1/ Install and operate the 1eye Vision SDK, pixel, script, or similar tracking technology.
2/ Capture website activity, traffic sources, form activity, and intent-style signals.
3/ Identify companies and contacts that match your target market.
4/ Enrich company and contact records.
5/ Define ICPs, personas, exclusions, targeting rules, and knowledge base context.
6/ Build and manage target companies, target contacts, and target lists.
7/ Launch campaigns and workflows across connected channels.
8/ Use email, LinkedIn-related workflows, iMessage, SMS, or similar channels.
9/ Manage conversations, replies, delivery status, and engagement.
10/ Use AI features to classify, summarize, draft, recommend, personalize, and automate GTM work.

Not all features are available on every plan. Some features may require additional setup, approvals, usage credits, third-party accounts, customer configuration, third-party data, or integrations.

2. Business Use Only

1eye is intended only for business use.

You may use 1eye only if you:

1/ Are at least 18 years old.
2/ Can form a legally binding contract.
3/ Are using 1eye for business purposes.
4/ Are not prohibited from using 1eye under applicable law.
5/ Comply with these Terms, our Privacy Policy, and all applicable laws.

1eye is not intended for personal, household, consumer, or children’s use.

3. Accounts and Workspaces

To use the 1eye product, you may need to create an account and workspace.

You agree to provide accurate, complete, and current information. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account and workspace.

You are responsible for:

1/ Managing users, roles, permissions, and connected accounts.
2/ Ensuring only authorized users access your workspace.
3/ Promptly removing users who should no longer have access.
4/ Maintaining accurate billing, tax, and account information.
5/ Keeping your login credentials secure.
6/ Notifying us promptly of unauthorized access or suspected security incidents.
7/ Reviewing workspace settings, integrations, channels, campaigns, and workflows before use.

We are not responsible for losses caused by unauthorized use of your account, your users, your devices, your systems, your third-party accounts, or your failure to maintain proper security controls.

4. Users

You may invite users to your workspace, subject to your plan limits and product settings.

You are responsible for your users’ actions and omissions. Any act or omission by your users is deemed an act or omission by you.

You must ensure your users comply with these Terms, applicable laws, third-party platform rules, your internal policies, and all notices, consents, opt-outs, suppression rules, and restrictions that apply to your use of 1eye.

5. Access to the Services

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable right to access and use 1eye during your subscription term for your internal business purposes.

You may not use 1eye for any purpose not expressly permitted by these Terms.

We may update, modify, suspend, discontinue, replace, limit, rename, or remove any part of 1eye at any time. We are not liable for changes to features, availability, usage limits, third-party integrations, third-party data sources, workflows, credits, channels, APIs, models, outputs, or product behavior.

We may make changes without notice where needed for security, legal compliance, privacy compliance, abuse prevention, third-party platform requirements, third-party data provider requirements, operational needs, product improvement, or risk management.

6. Website Use

You may access and use our public website for lawful business purposes.

You may not:

1/ Scrape, crawl, harvest, copy, or extract website content without permission.
2/ Use automated systems to overload, probe, scan, or disrupt the website.
3/ Misrepresent your identity or affiliation.
4/ Copy our design, branding, positioning, screenshots, or content for competitive purposes.
5/ Interfere with website security or operation.
6/ Use our website in a way that violates law, third-party rights, or these Terms.

Website content is provided for general informational purposes only. It may change at any time and does not create a warranty, commitment, representation, or legal obligation unless expressly stated in a signed written agreement.

7. Plans, Credits, and Usage Limits

1eye may offer free, trial, paid, custom, beta, promotional, or usage-based plans.

Your plan may include limits on:

1/ Users.
2/ Workspaces.
3/ Connected domains.
4/ Signals.
5/ Companies identified.
6/ Contacts identified.
7/ Enrichment usage.
8/ Verified emails.
9/ Phone numbers.
10/ Email sends.
11/ LinkedIn actions.
12/ iMessage or SMS sends.
13/ AI usage.
14/ Campaigns, workflows, or executions.
15/ Data exports.
16/ API usage.
17/ Other features, actions, or usage categories.

Certain product actions may consume credits. Credits are a usage unit used to measure and access certain 1eye features. Credits have no cash value, are not legal tender, are not transferable, and are not refundable unless required by law or expressly stated in a written agreement signed by 1eye.

We may change credit consumption rules, usage limits, plan features, included features, pricing, overage rules, or feature availability at any time. If you are on a paid plan, material pricing changes will generally apply at renewal or as otherwise stated in your order form, checkout flow, invoice, or written agreement.

If your usage exceeds your plan limits, available credits, risk thresholds, channel limits, provider limits, or other usage limits, we may:

1/ Pause or limit affected features.
2/ Require you to purchase additional credits or upgrade your plan.
3/ Charge overage fees if your plan allows overages.
4/ Suspend usage until payment or plan changes are completed.
5/ Limit signals, enrichment, identification, exports, workflows, campaigns, or channel access.
6/ Modify rate limits or throughput to protect 1eye, customers, providers, platforms, or recipients.

8. Free Plans, Trials, Pilots, and Beta Access

We may offer free plans, free credits, trials, pilots, beta access, early access, or promotional usage.

Free, trial, pilot, and beta offerings are provided at our discretion and may be modified, limited, suspended, or discontinued at any time, with or without notice.

Unless we state otherwise:

1/ Free credits do not roll over.
2/ Free credits have no cash value.
3/ Trial access may expire automatically.
4/ Features may be limited.
5/ Data may be deleted after the trial or pilot.
6/ We may require payment information to continue use after a trial.
7/ We may revoke access at any time.

We may refuse, limit, or revoke free, trial, pilot, promotional, or beta access if we believe there is abuse, misuse, duplicate account creation, excessive usage, security risk, compliance risk, platform risk, or violation of these Terms.

Free, trial, pilot, promotional, and beta services are provided “as is,” without warranties, service commitments, credits, support commitments, indemnities, or liability from 1eye to the maximum extent permitted by law.

9. Fees, Billing, and Payment

If you purchase a paid plan, you agree to pay all fees described in the applicable checkout flow, order form, invoice, statement of work, or written agreement.

Unless otherwise stated:

1/ Fees are payable in U.S. dollars.
2/ Fees are non-cancelable and non-refundable.
3/ Subscriptions renew automatically until canceled.
4/ Usage-based fees may be charged in advance, in arrears, or as incurred.
5/ Overage fees may apply if your plan allows overages.
6/ You authorize us and our payment processors to charge your payment method for fees, taxes, renewals, usage, overages, and other charges.

You are responsible for maintaining accurate payment information.

If payment is late, failed, reversed, disputed, or not received, we may:

1/ Retry payment.
2/ Suspend or limit access.
3/ Downgrade your plan.
4/ Pause signals, enrichment, campaigns, workflows, exports, or connected channels.
5/ Charge late fees or collection costs where permitted.
6/ Require payment before restoring access.
7/ Terminate your subscription or account.

You are responsible for all taxes, duties, levies, withholding, and similar governmental charges, except taxes based on our net income.

10. Subscription Changes and Cancellation

You may upgrade, downgrade, or cancel your subscription as allowed in the product, checkout flow, order form, invoice, or written agreement.

Downgrades or cancellations may take effect at the end of the current billing period unless otherwise stated.

If you cancel, you will retain access until the end of the paid term unless your account is suspended or terminated under these Terms.

We do not provide refunds or credits for partial periods, unused features, unused credits, unused subscription time, unused workflows, unused enrichment, unused channel capacity, unused data, or lack of results unless required by law or expressly stated in a written agreement signed by 1eye.

11. Customer Data

“Customer Data” means information that you or your users submit, upload, connect, generate, configure, transmit, or make available to 1eye through use of the services.

Customer Data may include:

1/ Company records.
2/ Contact records.
3/ CRM data.
4/ Email or message data.
5/ Website visitor data.
6/ Target companies and target contacts.
7/ Target lists.
8/ ICPs, personas, exclusions, and knowledge base inputs.
9/ Campaign and workflow data.
10/ Conversation data.
11/ Enrichment inputs and outputs.
12/ Usage and configuration data.
13/ Data from connected integrations.
14/ Data generated from your use of 1eye.

You retain ownership of Customer Data.

You grant 1eye a worldwide, non-exclusive, royalty-free, sublicensable license to host, process, transmit, display, copy, modify, derive from, and use Customer Data as needed to:

1/ Provide, secure, operate, support, and improve 1eye.
2/ Provide signals, enrichment, scoring, workflows, AI features, reporting, and connected channel functionality.
3/ Prevent or address technical problems, abuse, fraud, security issues, platform issues, or legal issues.
4/ Develop and improve products, services, models, systems, and features.
5/ Comply with law.
6/ Enforce these Terms.
7/ Perform obligations described in our Privacy Policy, order form, or applicable agreement.

You represent and warrant that you have all rights, permissions, notices, consents, authorizations, and legal bases necessary to provide Customer Data to 1eye and to authorize our processing of Customer Data as described in these Terms and our Privacy Policy.

12. Privacy and Compliance Responsibility

Our Privacy Policy explains how we collect, use, disclose, and protect information.

By using 1eye, you acknowledge our Privacy Policy.

You are solely responsible for:

1/ Your privacy notices.
2/ Your cookie banners and consent flows.
3/ Your lawful basis for processing personal information.
4/ Your use of Customer Data.
5/ Your use of website visitor data.
6/ Your use of enrichment data.
7/ Your use of email, LinkedIn, iMessage, SMS, and other channels.
8/ Your campaign targeting and outreach.
9/ Your opt-out, unsubscribe, suppression, and consent processes.
10/ Your compliance with privacy, data protection, marketing, anti-spam, telecommunications, consumer protection, platform, and industry rules.

1eye is not your legal, compliance, privacy, security, deliverability, or regulatory advisor. You are responsible for determining whether your use of 1eye is lawful and appropriate for your business.

13. 1eye Vision SDK and Tracking Technologies

1eye may allow you to install the 1eye Vision SDK, pixel, script, or similar tracking technology on your websites or applications.

You are solely responsible for:

1/ Installing the technology correctly.
2/ Using the technology only on websites or applications you own or are authorized to manage.
3/ Providing accurate privacy notices.
4/ Obtaining required cookie, tracking, marketing, analytics, or data processing consents.
5/ Honoring opt-outs, consent withdrawals, and privacy requests.
6/ Configuring tracking in compliance with applicable law.
7/ Ensuring your use does not violate third-party rights, platform rules, or contractual obligations.
8/ Excluding pages, forms, fields, or data types that should not be tracked.
9/ Ensuring no sensitive, regulated, or prohibited data is collected unless expressly authorized by 1eye in writing and lawful under applicable law.

You may not install 1eye tracking technologies on websites or applications where you do not have authority to do so.

You may not use 1eye tracking technologies to collect sensitive personal information, regulated information, payment information, authentication credentials, children’s data, health information, government identifiers, or other prohibited data unless expressly permitted by us in writing.

1eye is not responsible for your website, your implementation, your notices, your consent mechanism, your tracking configuration, your data collection practices, or your compliance obligations.

14. Signals

1eye may collect, infer, generate, or display signals based on website activity, traffic sources, UTM parameters, LinkedIn-related activity, email activity, iMessage or SMS-related activity, conversation engagement, enrichment data, public data, third-party data, and other activity.

Signals are informational only. Signals do not guarantee intent, identity, accuracy, availability, legal compliance, sales readiness, buying interest, or business outcomes.

You are responsible for reviewing and validating signals before relying on them or taking action.

1eye is not responsible for decisions, outreach, targeting, workflows, business actions, or legal consequences based on signals.

15. Enrichment and Third-Party Data

1eye may provide company identification, contact identification, data enrichment, intent-style signals, firmographic data, technographic data, business event data, phone data, email data, or similar information from public sources, third-party providers, data partners, integrations, or customer-configured sources.

You acknowledge that enrichment and third-party data may be incomplete, inaccurate, outdated, unavailable, duplicated, incorrectly matched, restricted, or not fit for your intended purpose.

You are solely responsible for:

1/ Reviewing enriched data before use.
2/ Determining whether data is appropriate for your intended purpose.
3/ Complying with applicable laws and third-party data restrictions.
4/ Honoring opt-outs, suppression requests, and privacy rights.
5/ Not using enriched data for prohibited, sensitive, regulated, discriminatory, or unlawful purposes.
6/ Not representing enriched data as verified unless you have independently verified it.
7/ Maintaining your own suppression lists and compliance records.

We do not guarantee the accuracy, completeness, availability, match rate, deliverability, validity, legality, usefulness, or business value of enrichment or third-party data.

16. Targeting, ICPs, Personas, and Exclusions

1eye may help you define or use ICPs, personas, exclusions, target companies, target contacts, target lists, scoring, ranking, fit evaluation, or similar targeting logic.

You are solely responsible for:

1/ Your targeting criteria.
2/ Your ICPs and personas.
3/ Your exclusions and suppression rules.
4/ Reviewing fit, persona, and scoring results.
5/ Ensuring targeting does not violate law, platform rules, privacy rights, or anti-discrimination requirements.
6/ Ensuring you do not use 1eye for regulated eligibility decisions.

1eye does not guarantee that any company or contact identified by the platform is a good fit, a buyer, reachable, interested, qualified, legally contactable, or appropriate for your use case.

17. Campaigns and Workflows

1eye may allow you to create, launch, automate, or manage campaigns and workflows.

Workflows may use signals, target lists, channel settings, AI outputs, timing rules, conditional logic, sender settings, and third-party integrations.

You are solely responsible for:

1/ Reviewing workflows before launch.
2/ Reviewing messages before sending where appropriate.
3/ Selecting recipients.
4/ Selecting channels.
5/ Configuring timing, branching, and follow-ups.
6/ Ensuring workflows comply with law, platform rules, and recipient preferences.
7/ Monitoring workflow behavior and stopping workflows when needed.
8/ Ensuring campaigns do not contact suppressed, opted-out, unsubscribed, or legally restricted recipients.

1eye is not responsible for messages sent, actions taken, recipients contacted, workflows launched, channel actions performed, or outcomes caused by your configuration, your users, your Customer Data, your integrations, or your use of the platform.

18. Integrations and Connected Accounts

1eye may allow you to connect third-party services, including Google Workspace, Gmail, email accounts, CRM systems, Slack, analytics tools, enrichment providers, LinkedIn-related tools, iMessage, SMS, phone systems, or other business applications.

By connecting an integration, you authorize 1eye to access, process, transmit, and store information from that integration as needed to provide the connected features.

You are solely responsible for:

1/ Having authority to connect the integration.
2/ Complying with the third-party provider’s terms, policies, and platform rules.
3/ Maintaining account access and permissions.
4/ Managing authentication tokens and connected users.
5/ Disconnecting integrations when access is no longer needed.
6/ Ensuring connected account data may lawfully be processed by 1eye.
7/ Reviewing any actions taken through connected accounts.
8/ Maintaining security of third-party accounts.

Third-party services are not controlled by 1eye. We are not responsible for third-party services, outages, errors, delays, rate limits, policy changes, API changes, data errors, data loss, account restrictions, enforcement actions, or changes that affect 1eye functionality.

We may suspend, limit, or disable integrations at any time if needed for security, legal compliance, platform compliance, abuse prevention, risk management, provider requirements, or service reliability.

19. Google Workspace and Gmail

If you connect Google Workspace, Gmail, or other Google services, you authorize 1eye to access and process Google user data only as needed to provide the user-facing features you choose to use.

Depending on the permissions granted, 1eye may process Google profile information, email address, Gmail metadata, Gmail content, drafts, sent messages, replies, labels, thread activity, contact data, calendar-related data, and related information.

1eye will use Google user data in accordance with our Privacy Policy and applicable Google API policies.

You are solely responsible for:

1/ Having authority to connect the Google account or workspace.
2/ Ensuring your use of Google-connected features complies with law and your internal policies.
3/ Managing users, scopes, access permissions, and connected mailboxes.
4/ Disconnecting Google access when no longer needed.
5/ Reviewing and approving email content before sending where appropriate.
6/ Ensuring your email outreach complies with all applicable laws and platform policies.

1eye is not responsible for your Google account, Google Workspace administration, mailbox permissions, email content, recipient selection, sender reputation, deliverability, compliance, or any actions taken through connected Google accounts based on your configuration or use.

20. Email, LinkedIn, iMessage, SMS, and Other Communication Channels

1eye may allow customers to use or coordinate outreach across communication channels, including email, LinkedIn-related workflows, iMessage, SMS, or similar channels.

You are solely responsible for your outreach, campaigns, messages, recipients, targeting, sender accounts, consent, compliance, and use of communication channels.

You agree to comply with all applicable laws, rules, and platform policies, including those related to:

1/ Commercial email.
2/ Unsolicited messages.
3/ Consent.
4/ Opt-outs and unsubscribe requests.
5/ Sender identification.
6/ Suppression lists.
7/ Telemarketing and text messaging.
8/ Platform terms.
9/ Anti-spam and anti-abuse rules.
10/ Privacy and data protection.
11/ Recipient preferences.
12/ Industry-specific communication rules.

You may not use 1eye to send messages to recipients who have opted out, unsubscribed, objected, withdrawn consent, or otherwise indicated they do not want to receive communications from you.

You are solely responsible for maintaining accurate suppression lists and honoring opt-out requests.

We may suspend, limit, throttle, disable, or terminate outreach features if we believe your usage may violate law, third-party platform rules, deliverability standards, provider rules, recipient preferences, or these Terms.

1eye is not responsible for your outreach, message content, targeting, recipient lists, sender reputation, deliverability, platform restrictions, account bans, spam complaints, recipient claims, or violations of communication laws caused by your use of the platform.

21. Deliverability and Messaging Outcomes

1eye may provide tools to help draft, send, sequence, track, classify, or manage outreach.

We do not guarantee:

1/ Email deliverability.
2/ Inbox placement.
3/ Open rates.
4/ Click rates.
5/ Reply rates.
6/ Meeting bookings.
7/ Pipeline.
8/ Revenue.
9/ Conversion.
10/ Data accuracy.
11/ Platform acceptance.
12/ Phone, iMessage, SMS, LinkedIn, or email availability.
13/ Continued access to any third-party channel.

Messaging outcomes depend on many factors outside our control, including your domain reputation, sender reputation, message content, targeting, recipient behavior, third-party platform rules, email providers, carriers, Apple, Google, LinkedIn, messaging providers, network conditions, spam filters, and applicable law.

1eye is not liable for lack of results, lost opportunities, blocked messages, bounced messages, undelivered messages, account restrictions, spam reports, platform actions, or sender reputation issues.

22. Conversations and Conversation Intent

1eye may help manage, classify, summarize, or display conversations, replies, delivery status, positive intent, neutral intent, negative intent, not delivered status, drafts, and related engagement.

Conversation intent and classifications are informational only and may be inaccurate, incomplete, delayed, or misclassified.

You are solely responsible for reviewing conversation content, determining appropriate follow-up, and ensuring any response or action is lawful and appropriate.

1eye is not responsible for missed replies, misclassified intent, delayed updates, failed delivery, incorrect summaries, or business decisions based on conversation classifications.

23. AI Features and Outputs

1eye may include AI features that generate, classify, summarize, recommend, draft, personalize, score, route, or automate work.

AI features may produce outputs based on Customer Data, prompts, settings, integrations, public data, enrichment data, signals, workflows, and other context.

You are solely responsible for reviewing AI outputs before relying on them or using them externally.

You acknowledge that AI outputs may be inaccurate, incomplete, misleading, duplicative, offensive, non-compliant, or inappropriate.

You may not use AI outputs as the sole basis for decisions that have legal, financial, employment, housing, credit, healthcare, insurance, criminal justice, or similarly significant effects on individuals.

As between you and 1eye, and subject to these Terms, you own the outputs generated for you by 1eye to the extent permitted by law. We retain ownership of the 1eye platform, models, systems, prompts, workflows, templates, playbooks, data models, methods, improvements, and underlying technology.

We may use aggregated, anonymized, or de-identified data to analyze, secure, and improve 1eye, provided it does not identify you, your users, your customers, or individuals.

We do not use Customer Data or Google user data to train generalized AI models owned by 1eye.

1eye is not responsible for your use of AI outputs, including external communications, claims, representations, targeting, compliance, or business decisions based on AI outputs.

24. Customer Responsibilities

You are solely responsible for:

1/ Your use of 1eye.
2/ Your users’ use of 1eye.
3/ Your Customer Data.
4/ Your websites and applications.
5/ Your tracking implementation.
6/ Your privacy notices and consents.
7/ Your outreach and communications.
8/ Your targeting rules, ICPs, personas, and exclusions.
9/ Your campaigns and workflows.
10/ Your legal and regulatory compliance.
11/ Your third-party accounts and integrations.
12/ Your notices, consents, opt-outs, and suppression lists.
13/ Your review and use of signals, enrichment, recommendations, and AI outputs.
14/ Your decisions based on 1eye outputs.
15/ Your products, services, offers, claims, and business practices.

You agree not to rely on 1eye as your legal, compliance, privacy, security, deliverability, tax, financial, or regulatory advisor.

25. Out-of-Scope Responsibilities

The following are outside the scope of 1eye’s responsibility:

1/ Your legal compliance.
2/ Your privacy compliance.
3/ Your cookie compliance.
4/ Your marketing compliance.
5/ Your email compliance.
6/ Your text messaging compliance.
7/ Your LinkedIn or other platform compliance.
8/ Your website disclosures and consent mechanisms.
9/ Your use of data, signals, enrichment, AI outputs, workflows, and recommendations.
10/ Your recipient lists, targeting, suppression lists, and opt-outs.
11/ Your sender reputation and deliverability.
12/ Your connected accounts and third-party platforms.
13/ Your CRM, data warehouse, website, analytics, or business systems.
14/ Your data accuracy, data quality, data permissions, and data retention obligations.
15/ Your business decisions and outcomes.
16/ Your products, services, promises, claims, and customer relationships.
17/ Any regulated use case unless expressly authorized by 1eye in writing.

You agree that 1eye is not liable for claims, losses, damages, fines, penalties, investigations, platform actions, third-party claims, or recipient claims arising from any out-of-scope responsibility.

26. Acceptable Use

You may not use 1eye to:

1/ Violate any law, regulation, platform rule, contract, or third-party right.
2/ Send spam, unlawful marketing, or abusive communications.
3/ Contact people who have opted out, unsubscribed, objected, or withdrawn consent.
4/ Mislead recipients about your identity, affiliation, or message purpose.
5/ Harvest, scrape, or collect data unlawfully.
6/ Upload or process data you do not have the right to use.
7/ Collect or process sensitive personal information without authorization and legal basis.
8/ Engage in discrimination, harassment, threats, deception, or abuse.
9/ Promote illegal products, services, or activities.
10/ Interfere with or disrupt 1eye or third-party systems.
11/ Probe, scan, or test vulnerabilities without written permission.
12/ Reverse engineer, decompile, or attempt to extract source code.
13/ Bypass usage limits, security controls, or access restrictions.
14/ Use 1eye to build, train, benchmark, or improve a competing product or service.
15/ Resell, sublicense, rent, lease, or provide 1eye to third parties without permission.
16/ Use 1eye in a way that damages our reputation, infrastructure, customers, partners, providers, or third-party platforms.
17/ Use 1eye for credit, lending, employment, housing, insurance, healthcare, education, criminal justice, or other regulated eligibility decisions unless expressly authorized by us in writing.
18/ Use 1eye for surveillance, stalking, doxxing, credential theft, fraud, or similar harmful activity.
19/ Use 1eye to infer or target sensitive characteristics where prohibited by law.
20/ Attempt to access another customer’s data, workspace, account, or systems.
21/ Upload malware, malicious code, or harmful content.
22/ Use 1eye in a way that creates excessive load or risk.
23/ Misrepresent data obtained from 1eye as guaranteed, verified, or complete unless independently verified by you.

We may investigate and take action against any use we believe violates these Terms.

27. Sensitive and Prohibited Data

Unless expressly permitted by us in writing, you may not submit to 1eye sensitive personal information, regulated data, or prohibited data, including information about:

1/ Race or ethnic origin.
2/ Religious or philosophical beliefs.
3/ Political opinions.
4/ Trade union membership.
5/ Health or medical information.
6/ Biometric identifiers.
7/ Genetic data.
8/ Sexual orientation or sex life.
9/ Precise geolocation.
10/ Government identification numbers.
11/ Payment card numbers, bank account numbers, or financial account credentials.
12/ Children.
13/ Criminal history.
14/ Passwords, API keys, authentication credentials, or secrets.
15/ Any information treated as sensitive, restricted, or regulated under applicable law.

If you submit sensitive, regulated, or prohibited data without authorization, you are solely responsible for all resulting obligations, claims, losses, fines, penalties, and liabilities.

28. Suspension

We may suspend, limit, throttle, disable, or block access to 1eye, in whole or in part, if we believe:

1/ You violated these Terms.
2/ Your users violated these Terms.
3/ Your use creates a security, legal, privacy, deliverability, platform, provider, reputational, or operational risk.
4/ Your payment is overdue, failed, disputed, or reversed.
5/ Your usage exceeds plan limits, credits, rate limits, or risk thresholds.
6/ Your use may harm 1eye, our customers, providers, platforms, recipients, or third parties.
7/ A third-party provider, platform, or legal authority requires or requests action.
8/ Continued access could expose us or others to liability.
9/ Your account appears fraudulent, abusive, inactive, compromised, or unauthorized.

We will try to provide notice where reasonable, but may suspend immediately if needed to protect 1eye, customers, providers, platforms, third parties, or the public.

We are not liable for losses, damages, refunds, credits, or business impact resulting from suspension taken under these Terms.

29. Termination

You may stop using 1eye at any time.

We may terminate or decline to renew your access if:

1/ You materially breach these Terms.
2/ You fail to pay fees when due.
3/ Your use creates risk or liability.
4/ You misuse the services.
5/ You exceed usage limits or abuse free, trial, or promotional access.
6/ We discontinue the relevant product, plan, feature, or integration.
7/ We are required to do so by law, provider rule, or third-party platform.
8/ Continuing the relationship is not commercially, legally, or operationally reasonable for 1eye.

Upon termination:

1/ Your right to access 1eye ends.
2/ You must stop using 1eye.
3/ You remain responsible for unpaid fees and obligations incurred before termination.
4/ We may delete, retain, or make available Customer Data according to our Privacy Policy, retention practices, and applicable agreement.
5/ We may disable integrations, workflows, campaigns, channels, and exports.
6/ Any provisions that by nature should survive will survive, including payment obligations, confidentiality, ownership, disclaimers, limitations of liability, indemnity, and dispute provisions.

30. Customer Data Export and Deletion

During your subscription, you may be able to export certain Customer Data through the product.

After termination or expiration, we may make Customer Data available for a limited period, at our discretion or as required by an applicable written agreement.

We may delete Customer Data after termination, expiration, account closure, inactivity, legal request, provider requirement, or retention period, subject to our backup systems, legal obligations, security needs, and legitimate business needs.

We are not responsible for retaining Customer Data after the applicable retention period.

You are responsible for exporting Customer Data before termination or expiration.

31. Confidentiality

“Confidential Information” means non-public information disclosed by one party to the other that is marked confidential or should reasonably be understood to be confidential based on the nature of the information and circumstances of disclosure.

Your Confidential Information includes Customer Data.

Our Confidential Information includes non-public information about 1eye, including product plans, pricing, security information, technology, software, workflows, models, prompts, designs, business information, data providers, methods, and documentation.

The receiving party will:

1/ Use Confidential Information only to perform under these Terms.
2/ Protect Confidential Information using reasonable care.
3/ Not disclose Confidential Information except to personnel, contractors, advisors, service providers, affiliates, or subprocessors who need to know it and are bound by confidentiality obligations.
4/ Promptly notify the disclosing party of unauthorized disclosure where legally permitted.

Confidential Information does not include information that is public, already known, independently developed, or lawfully received from a third party without confidentiality obligations.

The receiving party may disclose Confidential Information if required by law, provided it gives reasonable notice where legally permitted.

32. Security

We use reasonable technical, organizational, and administrative safeguards designed to protect 1eye and Customer Data.

You are solely responsible for configuring your workspace, users, permissions, integrations, tracking technologies, campaigns, channels, and connected accounts securely.

You are responsible for promptly notifying us of suspected unauthorized access, compromised credentials, or security incidents involving your account, users, systems, integrations, or Customer Data.

No system is perfectly secure. We do not guarantee that unauthorized access, disclosure, alteration, destruction, loss, or unavailability will never occur.

We are not responsible for security incidents caused by your systems, users, credentials, devices, integrations, third-party accounts, misconfigurations, or failure to follow reasonable security practices.

33. Support

We may provide support through email, chat, documentation, in-product guidance, or other channels.

Support availability, response times, and support scope may vary by plan.

We are not obligated to provide support for issues caused by:

1/ Third-party services.
2/ Customer systems.
3/ Misconfiguration.
4/ Unauthorized modifications.
5/ Customer networks or devices.
6/ Customer failure to follow documentation.
7/ Unsupported use cases.
8/ Platform restrictions or provider outages.
9/ Customer data quality issues.
10/ Customer compliance issues.

34. Beta Features

We may offer alpha, beta, preview, experimental, or early-access features.

Beta features are provided “as is,” may be incomplete, may change, may fail, may produce inaccurate results, and may be discontinued at any time.

We make no commitments regarding beta features. Beta features should not be used for critical business processes unless you accept the risk.

To the maximum extent permitted by law, 1eye has no liability for beta features.

35. Third-Party Services and Providers

1eye may interoperate with third-party services, websites, platforms, APIs, data providers, enrichment providers, communication channels, infrastructure providers, or integrations.

Third-party services are governed by their own terms and policies.

We do not control and are not responsible for third-party services, including their availability, security, accuracy, data handling, policy changes, rate limits, API changes, enforcement actions, account restrictions, data loss, or outages.

Your use of third-party services is at your own risk.

We may add, remove, replace, or change third-party providers at any time.

36. Ownership

1eye and its technology are owned by 1eye and its licensors.

We retain all rights, title, and interest in and to:

1/ The 1eye platform.
2/ Software and source code.
3/ APIs, SDKs, pixels, and scripts.
4/ Models, systems, workflows, and algorithms.
5/ Product designs and interfaces.
6/ Documentation.
7/ Templates, playbooks, and prompts.
8/ Data models and scoring methods.
9/ Aggregated, anonymized, or de-identified data.
10/ Improvements, modifications, and derivative works.
11/ Usage analytics and operational metrics.
12/ Know-how, methods, processes, and ideas.

Except for the limited access rights expressly granted in these Terms, no rights are granted to you by implication or otherwise.

You may not remove, obscure, or alter proprietary notices in 1eye.

37. Feedback

If you provide feedback, suggestions, ideas, requests, or recommendations, you grant us a perpetual, irrevocable, worldwide, royalty-free, transferable, sublicensable right to use them without restriction or compensation.

We may use feedback to improve 1eye and develop new products, services, or features.

38. Publicity

Unless you tell us otherwise in writing, you allow us to use your company name and logo to identify you as a 1eye customer on our website, presentations, and marketing materials.

You may revoke this permission by emailing hi@1eye.ai. After receiving your request, we will stop new public uses within a reasonable time.

39. Professional Services

If we provide onboarding, implementation, configuration, data work, consulting, or other professional services, those services may be described in an order form, statement of work, email, or written agreement.

Unless otherwise agreed in writing:

1/ Professional services are provided on a commercially reasonable efforts basis.
2/ Fees are non-refundable.
3/ Deliverables are accepted when delivered.
4/ We retain ownership of our tools, templates, methods, know-how, and pre-existing materials.
5/ You receive a limited right to use deliverables for your internal business use with 1eye.
6/ Timelines depend on your cooperation, access, information, and third-party systems.

We are not responsible for delays, failures, or incomplete work caused by your systems, data, lack of access, lack of cooperation, third-party platforms, or changes in scope.

40. No Guarantees

You acknowledge that 1eye does not guarantee:

1/ Any specific business outcome.
2/ Any number of signals.
3/ Any identification rate.
4/ Any contact match rate.
5/ Any enrichment accuracy.
6/ Any verified email rate.
7/ Any phone number availability.
8/ Any deliverability outcome.
9/ Any email, LinkedIn, iMessage, or SMS result.
10/ Any reply, meeting, pipeline, conversion, or revenue.
11/ Any accuracy of AI outputs.
12/ Any availability of third-party data.
13/ Any availability of third-party platforms.
14/ Any compliance result.
15/ Any uninterrupted or error-free operation.

You are responsible for evaluating whether 1eye is suitable for your use case.

41. Disclaimers

1eye is provided “as is” and “as available.”

To the maximum extent permitted by law, we disclaim all warranties, whether express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, availability, security, reliability, uninterrupted operation, and course of dealing.

We do not warrant that:

1/ 1eye will be uninterrupted, error-free, secure, or available.
2/ Data will be accurate, complete, current, lawful, or available.
3/ Enrichment, identification, scoring, or match rates will meet your expectations.
4/ Campaigns will generate replies, meetings, pipeline, revenue, or any other outcome.
5/ Emails or messages will be delivered, opened, clicked, answered, or accepted by platforms.
6/ Third-party integrations, providers, platforms, or channels will remain available.
7/ AI outputs will be accurate, complete, lawful, compliant, or appropriate.
8/ 1eye will meet all legal, regulatory, compliance, privacy, security, deliverability, or business requirements.
9/ Use of 1eye will prevent legal claims, platform actions, spam complaints, privacy complaints, security incidents, or business losses.

You use 1eye at your own risk.

42. Limitation of Liability

To the maximum extent permitted by law, 1eye and its affiliates, officers, directors, employees, agents, licensors, service providers, data providers, and partners will not be liable for any indirect, incidental, special, consequential, exemplary, enhanced, or punitive damages, or for any loss of profits, revenue, business, goodwill, data, use, opportunities, reputation, or anticipated savings, even if advised of the possibility of such damages.

To the maximum extent permitted by law, 1eye will not be liable for damages arising from:

1/ Your Customer Data.
2/ Your use of signals, enrichment, AI outputs, workflows, campaigns, or channels.
3/ Your outreach, targeting, recipients, or communications.
4/ Your website tracking, notices, or consent mechanisms.
5/ Your connected accounts or integrations.
6/ Third-party services, platforms, providers, APIs, or data sources.
7/ Data accuracy, data availability, match rates, or enrichment results.
8/ Deliverability, platform restrictions, spam complaints, or account actions.
9/ Security incidents caused by your systems, credentials, users, or integrations.
10/ Suspension, limitation, or termination under these Terms.

To the maximum extent permitted by law, our total liability arising out of or related to these Terms or 1eye will not exceed the greater of:

1/ The amount you paid to 1eye for the services giving rise to the claim in the three months before the event giving rise to liability; or
2/ $100.

The limitations in this section apply to all theories of liability, including contract, tort, negligence, strict liability, warranty, statute, and otherwise.

Some jurisdictions do not allow certain limitations of liability, so some limitations may not apply to you.

43. Customer Indemnity

You will defend, indemnify, and hold harmless 1eye and its affiliates, officers, directors, employees, agents, licensors, service providers, data providers, and partners from and against any claims, demands, investigations, inquiries, damages, liabilities, losses, fines, penalties, settlements, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to:

1/ Your use of 1eye.
2/ Your users’ use of 1eye.
3/ Your Customer Data.
4/ Your websites, applications, tracking technologies, notices, or consent mechanisms.
5/ Your campaigns, workflows, targeting, outreach, messages, or recipients.
6/ Your violation of these Terms.
7/ Your violation of law, regulation, platform rule, contract, or third-party right.
8/ Your use of signals, enrichment, third-party data, or AI outputs.
9/ Your use of email, LinkedIn, iMessage, SMS, or other communication channels.
10/ Your failure to provide notices, obtain consents, honor opt-outs, or maintain suppression lists.
11/ Your products, services, offers, claims, or business practices.
12/ Your connected accounts, integrations, or third-party services.
13/ Your security failures, misconfigurations, unauthorized access, or compromised credentials.
14/ Your sensitive, regulated, or prohibited data.
15/ Your employment, credit, lending, housing, insurance, healthcare, eligibility, or other regulated use of 1eye.
16/ Your users’ acts or omissions.
17/ Any dispute between you and your users, prospects, customers, recipients, vendors, partners, or third-party platforms.

We may control the defense of any matter subject to indemnification. You will cooperate with our defense. You may not settle any claim in a way that imposes liability, admission, restriction, or obligation on 1eye without our prior written consent.

This indemnity applies even if a claim alleges that 1eye assisted, enabled, processed, transmitted, displayed, enriched, classified, generated, or automated Customer Data, messages, workflows, or outputs based on your configuration or use of 1eye.

44. Allocation of Risk

You acknowledge that the fees, limitations of liability, disclaimers, exclusions, and indemnities in these Terms reflect a reasonable allocation of risk between you and 1eye.

You agree that 1eye would not provide the services on the same terms without these limitations, exclusions, and indemnities.

45. Dispute Resolution

Before filing a claim, the parties agree to try to resolve disputes informally.

A party must first send written notice to the other party describing the dispute and requested relief. Notices to 1eye must be sent to hi@1eye.ai with the subject line “Legal Notice.”

The parties will attempt in good faith to resolve the dispute for at least 30 days after notice is received.

If the dispute is not resolved, either party may bring a claim as permitted under these Terms.

46. Governing Law and Venue

These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles.

Subject to the dispute resolution section, the state and federal courts located in Delaware will have exclusive jurisdiction over disputes arising out of or relating to these Terms or 1eye.

You and 1eye consent to personal jurisdiction and venue in those courts.

47. Injunctive Relief

Nothing in these Terms prevents 1eye from seeking injunctive or equitable relief for unauthorized use of intellectual property, misuse of Confidential Information, security incidents, unauthorized access to systems or data, unpaid fees, abuse, platform risk, or conduct that may harm 1eye, customers, providers, platforms, recipients, or third parties.

48. Export Compliance and Sanctions

You may not use, export, re-export, import, sell, or transfer 1eye except as authorized by applicable law.

You represent that you and your users are not located in, organized under the laws of, or ordinarily resident in any country or region subject to comprehensive sanctions, and are not on any restricted party list.

You may not use 1eye for any prohibited end use, including activities related to weapons, military end uses, surveillance abuses, or other restricted activities where prohibited by law.

49. Changes to These Terms

We may update these Terms from time to time.

If we make material changes, we will take reasonable steps to notify you, such as by posting an updated version on our website, sending an email, or providing in-product notice.

The updated Terms will become effective when posted unless a later effective date is stated.

Your continued use of 1eye after the updated Terms become effective means you accept the updated Terms.

If you do not agree to the updated Terms, you must stop using 1eye.

50. Assignment

You may not assign or transfer these Terms without our prior written consent.

We may assign or transfer these Terms without restriction, including in connection with a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, corporate restructuring, or by operation of law.

Any attempted assignment in violation of this section is void.

51. Force Majeure

We are not liable for delay or failure to perform due to events beyond our reasonable control, including acts of God, natural disasters, war, terrorism, labor disputes, internet or telecommunications failures, power outages, government actions, third-party platform failures, cloud provider outages, attacks, security incidents, data provider failures, API changes, provider policy changes, or other events beyond our control.

52. Notices

We may provide notices by email, in-product message, website posting, or other reasonable means.

You are responsible for keeping your account email current.

Legal notices to 1eye must be sent to:

1eye Inc.
Email: hi@1eye.ai
Subject line: Legal Notice

53. Entire Agreement

These Terms, together with our Privacy Policy and any applicable order form, checkout terms, statement of work, invoice, or written agreement, form the entire agreement between you and 1eye regarding the services.

If there is a conflict between these Terms and a signed written agreement between you and 1eye, the signed written agreement controls for that customer relationship.

If there is a conflict between these Terms and an order form, the order form controls only for the specific commercial terms of that order.

If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect.

Our failure to enforce a provision is not a waiver of our right to do so later.

54. Contact

If you have questions about these Terms, contact us at:

1eye Inc.
425 Page Mill Rd #200,

Palo Alto, CA 94306
Email: hi@1eye.ai