Privacy Policy

1eyeᴬᴵ, operated by 1eye Inc. (“1eye,” “we,” “us,” or “our”), provides an AI-native go-to-market platform that helps businesses capture signals, identify target companies and contacts, enrich business data, build target lists, launch contextual workflows, and manage conversations across channels.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, use our product, install or interact with our tracking technologies, connect integrations, communicate with us, or otherwise interact with 1eye.

If you have questions, contact us at hi@1eye.ai.

1. Scope

This Privacy Policy applies to:

1/ Visitors to our websites, including 1eye.ai and related pages.
2/ Customers and users of the 1eye product.
3/ Prospects, leads, business contacts, website visitors, and other individuals whose information may be processed through the 1eye platform.
4/ Information collected through cookies, pixels, SDKs, scripts, local storage, and similar technologies.
5/ Information received from integrations, connected accounts, customer-configured sources, public sources, enrichment providers, and other third-party sources.

This Privacy Policy does not apply to third-party websites, products, or services that we do not own or control.

When a customer uses 1eye to process information about its own prospects, website visitors, customers, users, or business contacts, that customer is generally responsible for deciding how that information is collected and used. In those situations, 1eye generally acts as a service provider, processor, or subprocesser, depending on the applicable law and agreement.

If you have questions about how one of our customers uses 1eye, please contact that customer directly.

2. Information We Collect

We collect information from you, from your use of 1eye, from our customers, from connected integrations, from cookies and similar technologies, from public sources, and from third-party providers.

A. Information you provide to us

We may collect information you provide directly, including:

1/ Name
2/ Work email
3/ Phone number
4/ Company name
5/ Job title
6/ Account login details
7/ Workspace details
8/ Billing and subscription information
9/ Support requests
10/ Feedback, survey responses, and demo requests
11/ Messages or files you send to us
12/ Any other information you choose to provide

B. Account and workspace information

When you create or use a 1eye account, we may collect:

1/ Workspace name and settings
2/ User roles and permissions
3/ Company profile information
4/ Connected domains
5/ Product configuration settings
6/ ICPs, personas, exclusions, and knowledge base inputs
7/ Target companies and target contacts
8/ Target lists
9/ Campaign and workflow settings
10/ Channel connection status
11/ Usage, credits, limits, and billing activity
12/ Login activity, device information, and audit logs

C. Website, device, and usage information

When you visit our website or use our product, we may automatically collect:

1/ IP address
2/ Browser type
3/ Device type
4/ Operating system
5/ Referring URL
6/ Pages viewed
7/ Clicks and interactions
8/ Session duration
9/ Form submissions and form abandonment events
10/ UTM parameters and campaign attribution
11/ Approximate location based on IP address
12/ Cookie identifiers and similar identifiers
13/ Product usage events
14/ Error logs and performance data

D. Signals and intent-style information

1eye helps customers understand activity, interest, and engagement from target companies and contacts. Depending on how 1eye is configured, we may collect or process signal information such as:

1/ Website visits
2/ Page activity
3/ Traffic sources
4/ UTM parameters
5/ Form activity
6/ LinkedIn-related activity
7/ Email opens, replies, and thread activity
8/ iMessage or SMS-related activity
9/ Conversation engagement
10/ Company-level intent signals
11/ Contact-level intent signals
12/ Positive, neutral, negative, or undelivered conversation intent
13/ Other activity that helps customers understand account or contact engagement

E. Business contact and enrichment information

1eye helps businesses identify and evaluate target companies and target contacts. We may collect, receive, generate, or enrich business information, including:

1/ Name
2/ Work email
3/ Work phone
4/ Mobile phone, where permitted
5/ Company name
6/ Company domain
7/ Job title
8/ Seniority
9/ Department or function
10/ LinkedIn profile or other professional profile
11/ Company size
12/ Industry
13/ Revenue range
14/ Location
15/ Technographic data
16/ Firmographic data
17/ Funding, hiring, news, or business event data
18/ ICP fit
19/ Persona fit
20/ Engagement history
21/ Signal activity
22/ Enrichment source metadata, where available

We use this information to provide business-to-business sales, marketing, and go-to-market features.

F. Information from integrations and connected accounts

If you connect third-party services to 1eye, we may collect and process information from those services based on the permissions you grant and the features you use.

These integrations may include:

1/ Google Workspace and Gmail
2/ Email accounts and mailboxes
3/ Calendar or contact systems
4/ CRM systems
5/ Slack
6/ LinkedIn or LinkedIn-related workflows
7/ iMessage, SMS, or phone-related workflows
8/ Analytics tools
9/ Enrichment providers
10/ Advertising or attribution tools
11/ Other business applications you connect to 1eye

Depending on the integration, information may include profile information, email metadata, email content, message history, recipients, senders, subjects, timestamps, reply status, contact records, authentication tokens, integration settings, calendar metadata, campaign events, and engagement data.

We only collect information needed to provide, secure, support, and improve the relevant 1eye features.

G. Customer Data

“Customer Data” means information that customers submit, upload, connect, generate, or make available to 1eye through their use of the product.

Customer Data may include company records, contact records, CRM data, campaign data, email or message data, website visitor data, target lists, ICPs, personas, workflow settings, conversation data, enrichment inputs and outputs, and related information.

We process Customer Data to provide the 1eye product and as described in our agreements with customers.

3. How We Use Information

We use information for the purposes below.

A. To provide and operate 1eye

We use information to:

1/ Create and manage accounts
2/ Authenticate users
3/ Set up workspaces
4/ Install and operate tracking technologies
5/ Capture website activity and traffic sources
6/ Detect and organize signals
7/ Identify companies and contacts
8/ Enrich company and contact records
9/ Evaluate ICP and persona fit
10/ Build target lists
11/ Launch and manage campaigns
12/ Run workflows across connected channels
13/ Send, draft, track, or manage outreach where enabled
14/ Manage conversations and replies
15/ Classify conversation intent
16/ Provide reports, dashboards, alerts, and product analytics
17/ Provide customer support

B. To improve and secure 1eye

We use information to:

1/ Monitor product performance
2/ Debug issues
3/ Fix errors
4/ Prevent fraud, abuse, and misuse
5/ Protect accounts and workspaces
6/ Improve product features
7/ Develop new features
8/ Maintain audit logs
9/ Enforce our Terms
10/ Keep 1eye secure, reliable, and available

C. To personalize the product experience

We may use information to:

1/ Remember preferences
2/ Improve onboarding
3/ Recommend relevant setup steps
4/ Recommend target lists, workflows, or next actions
5/ Provide support and success guidance
6/ Improve the relevance of signals, enrichment, and campaign workflows

D. To communicate with you

We may use information to:

1/ Respond to requests
2/ Send transactional messages
3/ Send product updates
4/ Send security notices
5/ Send billing notices
6/ Send onboarding and support messages
7/ Send marketing communications, where permitted
8/ Invite you to demos, events, or product updates

You can unsubscribe from marketing emails at any time. You may still receive account, product, billing, legal, security, and transactional messages.

E. For sales and marketing

We may use business contact information, website activity, campaign attribution, and engagement signals to market 1eye, understand business interest in our product, measure campaign performance, and improve our go-to-market efforts.

F. For legal and business purposes

We may use information to:

1/ Comply with law
2/ Respond to legal requests
3/ Enforce agreements
4/ Protect rights, property, and safety
5/ Detect and prevent fraud or abuse
6/ Resolve disputes
7/ Support audits and compliance
8/ Complete business transactions, such as a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets

4. Cookies, Pixels, SDKs, and Similar Technologies

We use cookies, pixels, SDKs, scripts, local storage, and similar technologies to run 1eye, secure the product, understand website traffic, improve the product, remember preferences, measure performance, attribute campaigns, and support signal-based GTM workflows.

A. Types of technologies we use

Essential technologies

These are needed for login, authentication, account access, security, session management, fraud prevention, and core product functionality.

Functional technologies

These remember preferences and settings, such as workspace context, cookie choices, interface preferences, and product configuration.

Analytics and performance technologies

These help us understand how visitors and users interact with our website and product, including pages viewed, clicks, sessions, traffic sources, performance, and errors.

Marketing and attribution technologies

These help us understand which campaigns, sources, and channels drive interest in 1eye and help us measure marketing performance.

Visitor identification and signal technologies

These help identify company-level or contact-level activity, understand website behavior, collect signal data, and associate activity with business records where permitted.

B. How we use these technologies

We use cookies and similar technologies to:

1/ Keep users logged in
2/ Secure accounts and sessions
3/ Remember preferences
4/ Understand traffic and usage
5/ Improve website and product performance
6/ Attribute leads and signups to campaigns
7/ Identify business visitors and companies
8/ Understand target company and target contact activity
9/ Measure engagement with pages, emails, and campaigns
10/ Support customer use of 1eye signals and workflows

C. Your choices

You can accept or reject optional cookies through our cookie banner or cookie preferences tool, where available.

You can also control cookies through your browser settings. If you block or delete cookies, some parts of our website or product may not work properly.

D. Do Not Track and opt-out signals

Some browsers send “Do Not Track” signals. Because there is no consistent industry standard for these signals, we may not respond to them.

Where required by law, we honor legally recognized opt-out preference signals.

5. 1eye Vision SDK and Customer Websites

Customers may install 1eye tracking technologies, including the 1eye Vision SDK, pixel, script, or similar tools, on their own websites or applications.

When customers use these technologies, 1eye may collect website visitor activity and related signals on behalf of that customer, including:

1/ Page views
2/ Session activity
3/ Traffic sources
4/ UTM parameters
5/ Referrer data
6/ Form activity
7/ Company identification
8/ Contact identification, where available and permitted
9/ Enrichment results
10/ ICP and persona evaluation
11/ Other signal data configured by the customer

Customers are responsible for:

1/ Providing appropriate privacy notices to their website visitors.
2/ Obtaining any required consent.
3/ Configuring 1eye in compliance with applicable laws.
4/ Ensuring their use of 1eye is lawful.
5/ Responding to privacy requests from their visitors, prospects, customers, and users.

6. Google Workspace and Gmail Data

If you connect a Google account or Google Workspace account to 1eye, we will access and use Google user data only as needed to provide and improve the user-facing 1eye features you choose to use.

Depending on the permissions you grant, 1eye may access or process:

1/ Google profile information
2/ Email address
3/ Gmail metadata, such as sender, recipient, subject, timestamp, thread ID, labels, opens, replies, and delivery events
4/ Gmail content, where needed to provide email, conversation, campaign, reply-management, or workflow features
5/ Drafts or sent messages, where needed for features you use
6/ Contact or calendar-related data, where applicable and authorized

We use Google user data to:

1/ Authenticate users
2/ Connect business mailboxes
3/ Send and manage emails
4/ Display relevant conversation context
5/ Track engagement signals, such as replies and message activity
6/ Power campaign and workflow features
7/ Detect and classify conversation signals
8/ Provide customer-requested product functionality

Additional Google user data commitments

1/ We do not use Google user data to serve advertisements.
2/ We do not sell Google user data.
3/ We do not transfer Google user data to advertising platforms, data brokers, or information resellers.
4/ We do not use Google user data to determine creditworthiness or for lending purposes.
5/ We do not use Google user data to train generalized AI or machine learning models.
6/ We only transfer Google user data when necessary to provide or improve user-facing features, comply with law, protect security, or complete a business transaction as permitted by applicable policies.
7/ We do not allow humans to read Google user data unless you give us permission, it is necessary for security or abuse investigation, it is required by law, or the data has been aggregated or de-identified.
8/ Our use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

7. Email, LinkedIn, iMessage, and Other Channels

1eye may allow customers to connect and use communication channels, including email, LinkedIn-related workflows, iMessage, SMS, or similar channels.

Depending on the channel and customer configuration, we may process:

1/ Sender and recipient details
2/ Message content
3/ Drafts
4/ Replies
5/ Timestamps
6/ Delivery status
7/ Open, click, reply, and engagement events
8/ Conversation history
9/ Conversation intent
10/ Campaign and workflow metadata

Customers are responsible for ensuring that their outreach, messaging, and campaign activity complies with applicable laws, platform rules, and recipient preferences.

8. AI Features

1eye may use artificial intelligence and machine learning features to help customers capture signals, evaluate accounts and contacts, enrich records, classify intent, generate summaries, draft messages, recommend workflows, personalize outreach, and improve go-to-market execution.

To provide these features, we may process Customer Data, business contact data, product usage data, prompts, inputs, outputs, and related context.

We do not use Customer Data or Google user data to train generalized AI models owned by 1eye.

We may use aggregated, anonymized, or de-identified data to analyze, secure, and improve 1eye, provided it does not identify a customer, user, or individual.

Customers are responsible for reviewing AI-generated outputs before using them in external communications or business decisions.

9. How We Disclose Information

We may disclose information to the following categories of recipients.

A. Service providers

We may disclose information to vendors that help us operate our business and product, including:

1/ Cloud hosting providers
2/ Infrastructure providers
3/ Analytics providers
4/ Customer support providers
5/ Email and communications providers
6/ Payment processors
7/ Security and fraud prevention providers
8/ Data enrichment providers
9/ AI service providers
10/ Logging, monitoring, and error tracking providers
11/ Professional advisors, such as lawyers, accountants, and auditors

These providers may use information only as needed to provide services to us and are subject to appropriate confidentiality and security obligations.

B. Integration partners

If you connect third-party services to 1eye, we may disclose information to those services as needed to provide the integration and features you request.

C. Customers and workspace users

Information within a workspace may be visible to authorized users of that workspace based on their role and permissions.

D. Data and enrichment providers

To provide enrichment, visitor identification, company identification, contact discovery, and signal features, we may disclose limited information to data providers and receive enriched business information in return.

E. Legal and compliance recipients

We may disclose information if we believe it is necessary to:

1/ Comply with law
2/ Respond to legal process
3/ Enforce our Terms
4/ Protect rights, property, and safety
5/ Prevent fraud, abuse, or security incidents
6/ Investigate potential violations

F. Business transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar transaction, information may be disclosed or transferred as part of that transaction.

G. Aggregated or de-identified information

We may disclose aggregated, anonymized, or de-identified information for analytics, research, benchmarking, product improvement, marketing, or other lawful business purposes.

10. Selling or Sharing Personal Information

We do not sell Customer Data.

We do not sell Google user data.

We do not sell personal information in the traditional sense of exchanging it for money.

However, some privacy laws define “sale,” “sharing,” or “targeted advertising” broadly. Certain uses of cookies, pixels, advertising technologies, analytics tools, visitor identification providers, or enrichment providers may be considered a “sale,” “sharing,” or “targeted advertising” under some state privacy laws.

You can opt out of optional cookies through our cookie banner or cookie preferences tool, where available. You can also contact us at hi@1eye.ai with the subject line “Privacy Request.”

11. Security

We use reasonable technical, organizational, and administrative safeguards designed to protect information from unauthorized access, use, disclosure, alteration, or destruction.

These safeguards may include:

1/ Encryption in transit
2/ Access controls
3/ Authentication controls
4/ Role-based permissions
5/ Least-privilege access
6/ Logging and monitoring
7/ Secure development practices
8/ Vendor review
9/ Backups and availability controls
10/ Incident response procedures

No system is perfectly secure. We cannot guarantee that information will never be accessed, disclosed, altered, or destroyed.

You are responsible for maintaining the confidentiality of your login credentials and for limiting access to your devices and accounts.

12. Data Retention

We retain information for as long as necessary to provide 1eye, operate our business, comply with legal obligations, resolve disputes, enforce agreements, maintain security, and fulfill the purposes described in this Privacy Policy.

Retention periods may vary based on:

1/ The type of information
2/ The sensitivity of the information
3/ The purpose for collection
4/ Customer instructions
5/ Contract requirements
6/ Legal and compliance obligations
7/ Security and fraud prevention needs

Customer Data is generally retained according to the customer’s agreement, workspace settings, and instructions.

We may retain aggregated, anonymized, or de-identified information indefinitely.

13. International Data Transfers

We may process and store information in the United States and other countries where we or our service providers operate.

If information is transferred from the European Economic Area, United Kingdom, Switzerland, or another jurisdiction with data transfer restrictions, we use appropriate safeguards where required by applicable law.

14. Children

1eye is a business product and is not intended for children.

We do not knowingly collect personal information from children under 16. If you believe a child has provided personal information to us, contact us at hi@1eye.ai and we will take appropriate steps to delete it.

15. Your Privacy Rights

Depending on where you live, you may have rights over your personal information, including the right to:

1/ Access personal information
2/ Correct inaccurate personal information
3/ Delete personal information
4/ Request a copy of personal information
5/ Opt out of certain processing, including targeted advertising, sale, or sharing
6/ Restrict or object to certain processing
7/ Withdraw consent, where processing is based on consent
8/ Appeal a decision we make about a privacy request

To exercise these rights, contact us at hi@1eye.ai with the subject line “Privacy Request.”

We may need to verify your identity before fulfilling your request.

If we process your information on behalf of one of our customers, we may direct your request to that customer or assist the customer in responding.

16. California Privacy Notice

If you are a California resident, this section applies to you.

A. Categories of personal information we may collect

We may collect the following categories of personal information:

1/ Identifiers, such as name, email address, phone number, IP address, account ID, cookie ID, and device identifiers.
2/ Customer records information, such as billing details, business contact details, and account information.
3/ Commercial information, such as subscription, billing, usage, and transaction information.
4/ Internet or electronic network activity, such as website visits, page views, clicks, sessions, referral sources, and product usage.
5/ Geolocation information, such as approximate location inferred from IP address.
6/ Professional or employment-related information, such as company, title, seniority, department, and work contact details.
7/ Inferences, such as ICP fit, persona fit, intent signals, engagement level, and product recommendations.
8/ Sensitive personal information, only if provided by you, your organization, or processed through customer-configured integrations. We do not intentionally use sensitive personal information to infer characteristics about you.

B. Sources of personal information

We may collect personal information from:

1/ You
2/ Your employer or team members
3/ Our customers
4/ Your use of our website and product
5/ Cookies and similar technologies
6/ Connected integrations
7/ Public sources
8/ Data providers and enrichment providers
9/ Service providers
10/ Business partners

C. Purposes for collection and disclosure

We collect and disclose personal information for the purposes described in this Privacy Policy, including to provide 1eye, improve the product, secure the product, support customers, process payments, provide enrichment and signal features, communicate with you, market 1eye, comply with law, and enforce our Terms.

D. Categories of recipients

We may disclose personal information to the categories of recipients described in this Privacy Policy, including service providers, integration partners, customers, workspace users, data providers, enrichment providers, professional advisors, legal authorities, and business transaction parties.

E. Your California rights

California residents may have the right to:

1/ Know what personal information we collect, use, disclose, sell, or share.
2/ Access personal information.
3/ Delete personal information.
4/ Correct inaccurate personal information.
5/ Opt out of sale or sharing.
6/ Limit certain uses of sensitive personal information.
7/ Not be discriminated against for exercising privacy rights.

To exercise these rights, contact hi@1eye.ai with the subject line “California Privacy Request.”

17. European, UK, and Swiss Privacy Rights

If you are located in the European Economic Area, United Kingdom, or Switzerland, you may have rights under applicable data protection laws, including rights to access, correct, delete, restrict, object, port your data, and lodge a complaint with your local data protection authority.

Where required, we rely on the following legal bases to process personal information:

1/ Performance of a contract, including providing 1eye to customers and users.
2/ Legitimate interests, including securing, improving, and marketing 1eye, provided those interests are not overridden by your rights.
3/ Consent, where required, such as for certain cookies or marketing communications.
4/ Legal obligations, including compliance, tax, accounting, and legal requirements.

Where 1eye processes Customer Data on behalf of a customer, the customer is generally the controller and 1eye is generally the processor.

18. Third-Party Links and Services

Our website and product may link to third-party websites, applications, services, and integrations.

We are not responsible for the privacy or security practices of those third parties. You should review their privacy policies before using them or providing information to them.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

If we make material changes, we will take reasonable steps to notify you, such as by posting a notice on our website, sending an email, or providing an in-product notice.

The “Effective date” above shows when this Privacy Policy was last updated.

20. Contact Us

If you have questions about this Privacy Policy or want to exercise privacy rights, contact us at:

1eye Inc.
425 Page Mill Rd #200,

Palo Alto, CA 94306
Email: hi@1eye.ai